Frequently Asked Questions

General Questions

Where is the testing location and what are the opening hours?

Magic Life Plimmiri Hotel

85109 Plimmiri South Rhodes

Monday to Saturday: 7:15 a.m.-9:15 am and 7-9:30 p.m.

Do you also work on weekends?

Our lab works on weekends just as on weekdays and the test results take the same amount of time to process. The testing station stays open on Sundays and public holidays in the touristic period.

Which test should I choose?

Whether an antigen rapid test or a PCR test is best suited for your individual needs depends on why you are choosing to get tested.

 

List of possible reasons for choosing an antigen rapid test:

  • I need my test result within 20 minutes
  • I am visiting family members and want to protect them
  • I need to present a negative antigen test result to the nursing home housing my family members
  • I have returned from a high-risk area and want to shorten my mandatory self-isolation period after quarantining for at least five days
  • I want to travel to a region or country which requires antigen tests for entry

List of possible reasons for choosing a PCR test:

  • I want to travel to a region or country which requires PCR tests for entry
  • I have been explicitly mandated to present a PCR test to an institution or organisation
  • I prefer a PCR test for personal reasons

Will my ID number or passport number be included on my test result document?

Providing your ID card or passport number in the online registration form is optional. If you do provide it, it will be included in the document containing your test result. The report will also contain your first and last name, DOB and address.

What payment methods can I use?

In-person payment is not possible in cash. The payment is accepted only with credit cards and EC cards (with a logo from Visa, V PAY, Mastercard, Maestro, Discover, Diners Club or Union Pay).

The online registration form also allows online payments such as Visa, Mastercard, EC, Maestro or Paypal & Stripe.

How much do your tests cost?

The cost per antigen rapid test is €24.99, VAT included. PCR tests cost €49.99, including VAT.

Where are you located?

Magic Life Plimmeri Hotel

851 09 Plimmeri Rhodes

 

 

Google Maps )

Do the tests confirm an acute infection?

Yes, the goal of the offered corona tests is to determine an actual infection with a high probability and to use the results as a proof if requested by official bodies (according to the specific requirements).

Questions about my PCR test

Is the RT-PCR the right test if I need a PCR test?

Yes, RT-PCR tests is used to detect SARS-CoV-2 viruses in samples. RT-PCR tests detect RNA-viruses, PCR tests detect DNA viruses. SARS-CoV-2 is an RNA virus, so it can be detected with the help of the RT-PCR method.

The reverse transcription polymerase chain reaction (short RT-PCR) is the combination of two methods of the molecular biology – the use of reverse transcription (RT) and the polymerase chain reaction (PCR) – to detect RNA.

When should I get tested regarding travel restrictions of my airline or destination country?

Please be aware that PCR processing currently takes up to 24-48 hours in 98% of cases, on rare occasions even longer. It is your responsibility to be informed of any travel restrictions by your airline or destination country, including whether the time restrictions for testing apply to your departure, arrival or any layovers on your trip. We cannot give you any general answers. Please contact official institutes or your airline for more information.

We strongly recommend booking a rebookable or refundable flight as there may currently be delays in PCR processing.

How old do I have to be to get tested via PCR test?

We perform the PCR swabtest on children from 12 years old on.  Parents have to accompany their children under 16 years to the test at our stations.

Juveniles 16 years of age or older can independently register for the test and do not need to be accompanied to the testing facility but need to provide the parents’ or guardians’ written consent when taking the test.

Why is your PCR test so low in price?

We have very low prices for our PCR tests because our procedures are different than in a doctor’s office where every analysis is done one after the other and the results are genrated and sent by hand.

 

Currently many people need tests for a detection of the SARS-CoV-2 virus. For such a large amount of people procedures have to be adapted and that is what we did. We can make that happen with partners that are focussing on effectiveness just like us.

 

We save time because we improved procedures, simplified and digitized them. And who saves time, saves money. And that leads to a big advantage in price for you. We are pretty happy being able to offer you that.

How is the PCR test performed?

The PCR swab test is performed with a thin cotton swab that gets inserted into mouth and nose throat. The sample is then sent to the lab and analyzed.

When and how will I receive my PCR test result?

After the testing process, the sample is sent to a lab and analyzed. You will then receive your result as a PDF document at the email address you used during registration. You can print it out yourself if desired.

The PCR test results are currently sent out within 24 – 48 hours in 98% of cases. In time sensitive cases, please make use of a different test provider as we cannot guarantee results will be delivered within our usual 24-36 hour window.

What is PCR testing?

PCR testing is a standard practice in virus diagnostics which can be partially automated. To do this, the samples have to be transported to the lab as quickly as possible. With the PCR method, the genetic material of the virus is multiplied to such an extent that it can be detected even if it is only present in small quantities. This procedure currently takes about four to five hours. Additionally, the transport to and preparation period in the lab as well as potential wait times because of high sample volume also take some time.

Which date will be included on my test result?

Your test result will include date and time of both test implimentation and issuance of test result.

Are the PCR tests officially approved?

All of our PCR test results are certified in an officially recognized and licenced Greek laboratory by our laboratory physician.

Questions about antigen rapid tests

Can I get tested via antigen rapid test without pre-registration?

Yes, you can visit at any time. Please allow for 15 minutes for registration and sampling. During peak times, there may be a short wait.

How old do I have to get tested via antigen rapid test?

We accept persons of 14 years of age or older for tests. Juveniles under 16 years of age must be accompanied by their parents or legal guardians. Juveniles 16 years of age or older can independently register for the test and do not need to be accompanied to the testing facility but need to provide the parents’ or guardians’ written consent when taking the test.

How is the antigen test performed?

For the antigen rapid test, a sample is taken from the mucous membranes of the respiratory tracts. This is done by swabbing the throat and nasal passages. The sampling procedure is performed by our experienced staff quickly, thoroughly and with minimal discomfort. You will receive the test result 20 minutes later via email.

When and how will I be informed of the result of the antigen test?

After the sample has been taken, you can leave the testing facility. You receive your test result within 20 Minutes via e-mail sent at the e-mail adress that you have registered with.

How high are the sensitivity and specificity of your antigen tests?

The antigen rapid tests we mostltly use have a sensitivity of 97,34% and a specificity of 99,73%. This information will also be included in the document containing your test result.

Are the antigen tests officially approved?

Yes, all of our antigen rapid tests are approved; additionally, we only use tests which have been listed by the Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM) according to § 1 Abs. (BfArM). We also use antigen rapid tests that are mutually agreed by all Member States of the European Union on 16 th of June 2021.

https://ec.europa.eu/health/sites/default/files/preparedness_response/docs/covid-19_rat_common-list_en.pdf

What is antigen testing?

Antigen tests detecting the protein structures of SARS-CoV-2 work similarly to pregnancy tests. A sample taken with a nose and throat swab is applied to the test strip. If the SARS-CoV-2 virus is detectable in the sample, the protein components of the virus react with the test strip, causing a change in color. Advantages of the antigen tests is that they are low in price and the results are ready within 20 minutes. The easy handling of point-of-care (PoC) antigen tests allows for testing outside of a laboratory, for instance in care facilities, medical facilities, or doctor’s offices without a diagnostic laboratory. Here, a PoC antigen tests can help to identify asymptomatic, possibly infectious persons and to limit the spread of the virus through suitable measures such as temporary self-isolation. (source: Bundesgesundheitsministerium for Germany).

ECDC/EU-OSHA TECNICAL REPORT

https://www.ecdc.europa.eu/en/publications-data/considerations-use-rapid-antigen-detection-including-self-tests-sars-cov-2

Personal questions

When and why should I get tested?

The best way to prevent transmission of COVID-19 is to protect yourself and others from infection. It is essential to observe hygiene etiquette rules and practice social distancing. Before interacting with others (e.g., at a family reunion or a meeting with friends, a visit in a hospital or in a nursing home or before returning to the office), or if you think you might have contracted the disease, a test for infection will provide additional safety.

Additionally, due to the current situation, some countries require antigen tests or even PCR tests for entry. Information on when and how you need to get tested can be found on the following website:

https://reopen.europa.eu/el

What happens if the test is positive?

Being infected carries the risk of spreading the disease to others. Mandatory isolation is necessary if they test positive for SARS-Cov-2, following a sampling test. In this case, the travelers and their travel companions are accommodated in quarantine hotels, where they will undergo further PCR testing to confirm the initial diagnosis. Guests will stay in seclusion hotels for a maximum of 10 days. The expenses of the accommodation for EU members in quarantine hotels are covered by the Greek state.

Compliance with the health protocols during transport and throughout your entire stay in Greece is the key factor that will allow all of us to stay safe and return to normality.

Additionally a PCR test will be performed after receiving a positive antigen rapid test result. If the test is positive, you will receive information on what to do next.

Because COVID-19 is a reportable disease under Greek law law, we are obligated to notify the local Health Authorities and initiate further procedures. Your local Health Authorities’ contact information can be found here:

Can I use a negative test result to travel?

Corona regulations differ in different parts of the world. Generally, the respective country decides which kind of documentation is required. We recommend the Website of the Foreign Office (Auswärtiges Amt) for current and extensive information on testing and travel.

Can I take a test if I have fever or other symptoms of disease?

Anyone can get tested at our facilities regardless of the presence or absence of symptoms. If you do have symptoms of disease, we ask you to pay particular attention to maintaining a safe distance to others and to following the hygiene etiquette rules, in order to protect others and our personnel. Please notify personnel of your symptoms when entering the facility and mention them to the person taking the swab, in order to allow us to take additional precautionary measures if necessary.